Why are your customers buying from you?
November 9, 2005
Hire smart…because success doesn’t come without people!
November 23, 2005
Why are your customers buying from you?
November 9, 2005
Hire smart…because success doesn’t come without people!
November 23, 2005
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After-sale…don’t switch your mind OFF!

Hi,

I hope you had a great week.

This week, I have been continuing to promote 3R online. I have also been helping Peter out with his tax report by typing all his travel expenses in the last 5 months. In addition, I have been working on a press release with Peter: if you are a newspaper editor and interested in having Peter as a columnist, let us know. Finally, I have been doing the usual promotional tracking.

This week, I offer this advice: once that you have sold, don’t dump your prospect-turned customer! After the purchase, your customer will have a period of doubt: “Have I taken the right decision? Was that the right choice?” Send your turned customer a thank you card for example and let them know that you are there for any additional help if needed. Have a great customer service mindset, and the “word-of-mouth” will only be more positive! With more “easy” sales to follow…

See you in a week and all the best until then,
Joachim

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